Shipping policy

Shipping & delivery

Process: After completing your purchase, our illustrators will begin to illustrate your image / pictures of pets / people. Within 24-48 hours, you will receive a preview of your illustration sent to the email you used when ordering. You will then have the chance to accept the preview or request changes. Once you have accepted the preview, we will begin printing the portrait or creating your phone case. If you have bought a portrait, you will receive it within 3-6 working days. If you have bought a phone case, you will receive it within 5-10 working days.

Accepted countries for delivery 
We delivery worldwide. However, there might be duties applied to certain countries. You as the customer is responsible for learning if you will have to pay duties when purchasing from Poster & Paw.